ISO 15189

The numerous requirements of standard ISO 15189 are reflected in over 200 operating procedures and methods drafted by the laboratory’s staff. These documents form an everyday work support.

In practice, the laboratory staff also need the help of patients and doctors to implement the quality policy in an effective and relevant way.

For example, you will be called upon when the sample is taken (clinical context, medical treatment, patient stating their surname, first name and date of birth) and when the results are notified (indicating the case number, form to complete for a fax).